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ANOTHER DEX DEATH-COOL HORROR STORIE [Archive] - S10PLANET.COM

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blacks10
06-18-07, 12:40 PM
http://www.geocities.com/b_gillie/K5p838_a1_2.jpg (http://www.geocities.com/b_gillie/javascript<b></b>:void(0))

</SPAN>geovisit();http://visit.geocities.com/visit.gif?&r=http%3A//www.geocities.com/b_gillie/dexcool_problems.html&b=Microsoft%20Internet%20Explorer%204.0%20%28compa tible%3B%20MSIE%206.0%3B%20Windows%20NT%205.1%3B%2 0SV1%29&s=800x600&o=Win32&c=24&j=true&v=1.2 http://visit.geocities.yahoo.com/visit.gif?us1182175916http://geo.yahoo.com/serv?s=76001064&t=1182175916&f=us-w56

*May 2001 at 79,591, our temp gauge began spiking, coolant leaks began, no heat, then overheating. (June 2000 at 65,644 slight coolant sludging was found under cap). After bringing the vehicle into our certified Chevrolet Dealer they found the Dex-Cool coolant, (http://www.geocities.com/b_gillie/WRGBsept2001_1.jpg) which is supposedly good for 5 yrs/100,000 miles (http://www.geocities.com/b_gillie/NOTICE5ownersManual.jpg), turned a sandy, orange-colored (rusty) mud. The engine coolant passages were acid flushed, radiator, hoses, serpentine belt, water pump, thermostat, and heater core were replaced (http://www.geocities.com/b_gillie/Damage_receipt_1.jpg) then refilled with the traditional green coolant (http://www.geocities.com/b_gillie/WRGBsept2001_4.jpg) by the dealer. Explain this [Larry Carley - babcox.com], GM's fix for the condition is not to switch back to a conventional coolant (which some people advocate), but to flush the system repeatedly until all the brown sludge has been removed (http://www.babcox.com/editorial/tr/tr110046.htm).

(http://www.babcox.com/editorial/tr/tr110046.htm) we thought we were a single case until the service manager told us he has seen cases before and showed us the GM issued Technical Service Bulletin (TSB) #99-06-02-012 (http://www.geocities.com/b_gillie/TSB990602012.htm) (p1 (http://www.geocities.com/b_gillie/TSBp1.doc)2 (http://www.geocities.com/b_gillie/TSBp2.doc)3 (http://www.geocities.com/b_gillie/TSBp3.doc)4 (http://www.geocities.com/b_gillie/TSBp4.doc)5 (http://www.geocities.com/b_gillie/TSBp5.doc))& #99-06-02-012C (http://applications.edmunds.com/maintenance/MaintenanceServlet?step=step4&year=1996&make=Chevrolet&model=Blazer&style=4+Dr+LT+4WD+Wagon&popup=current)pertaining to this particular problem We also have to wonder about #01-06-01-013 (http://www.geocities.com/b_gillie/TSB010601013.htm) & #00-06-02-004.

We first delt with the Chevrolet Customer Assistance Program (cac@Chevrolet.com) which was a waste of time as it was with ourtwo (Dec 1998 & Jan 2000) automatic transmission failures ($2000+), failure of the Air Conditioning unit, faulty EGR valves, premature tearing of the poor quality leather upholstery (http://www.chem.ufl.edu/~lhartley/page_2.htm), clunking in front left corner and the MANY recalls (http://www.geocities.com/b_gillie/ProvidedbyALLDATA.htm) in the past. Even now using their web based email we are getting nasty, unbusiness-like replies back,

*August 2001, my wife and I attempted to contact GM CEO, Mr. G.Richard Wagoner Jr. in Detroit, MI by mail and phone, but were denied the opportunity to speak with him by his 'empowered assistant', Veronica Johnson. Next step was the NY Attorney General, no help, then The Better Business Bureau, also no help.
*September 2001,media attention (http://www.geocities.com/b_gillie/WRGBsept2001_2.jpg) was brought into the picture,WRGB Ch6 News (http://www.wrgb.com/) here in Albany covered our story (http://www.geocities.com/b_gillie/WRGBsept2001_3.jpg). It aired but GM service techs would not comment on the situation.
*October 2001 at 85,000 , we began hearing a gurgling sound in the heater core area of the dash (http://www.geocities.com/b_gillie/Damage_receipt_3.jpg) as if air was bubbling through the system. We were told several times by the dealer that it was a typical sound, even though we had never heard it once before having the service performed.
*December 2001 at 88,179,a very strong smell of coolant was present in the vehicle while a film covered the inside of the front windshield (http://www.geocities.com/b_gillie/Damage_receipt_4.jpg), making it difficult to drive and breathe. The dealer then agreed that the heater core had failed once again and accordingly replaced it, with no further gurgling sounds to date.
*July 28, 2002 at 97,146,brown sludge reappears around neck of radiator and under cap (http://www.geocities.com/b_gillie/ReturnSludge.jpg), with the system totally filled with green coolant by dealer. Pictures taken as proof and sludge has been vacuum-sealed for testing. Hey, GM explain that one..I DARE YOU!
*August 2002, GM's Executive branch called in reference to repairs done to our truck. Ms. Hurtado (see Page 2) informed me that due to mileage and year of the vehicle, no assistance could be offered. When I questioned why the same was being told to owners with newer models, no answer could be given. But kindly offered to help me in purchasing a new GM, with which she got an earfull.
*October 2002 at 101,400, we had the green coolant 30,000 mile flush. Upon leaving the lot the dreaded gurgling began once again in the heater core area of the dash.
*November 2002,Ms. Hurtado from GM's Exeutive branch called and left a message for me to call her back, stating they were reviewing repairs done to my vehicle. After three attempts, Ms. Hurtado has yet to return my call. Two voice mails were left and one manual note was left with Ms. Veronica Johnson. Why call me then never return my call? Weeks later, an Ed Bogs called inquiring as to how he could assist me. I briefly stated that I asked for assistance over a year ago and have now pursued other avenues.
*December 2002, obviously now my 4WD encoder motor has died. 4LO works, not exactly what I need traveling on the snow covered roads of NY. Say over the past 7 winters, the 4WD was used 3-5 times each. In our estimation this component should have lasted for more than 35 uses. A component used so infrequently as the 4WD should last alot longer.
*February 2003,after finishing our grocery shopping the driver door spring sprung right out. Door Bushings replaced in June 2003.
*July 25, 2003 at 111,707,coolant smell present, reservoir tank nearly empty though totally full 2 weeks back, sludge visible under radiator cap (http://www.geocities.com/b_gillie/sludgereturnsJuly252003.jpg) and coolant found to be sprayed all over engine compartment. Repair consisted of a pressure/dye test which found leak in hose to heater core (http://www.geocities.com/b_gillie/receiptJuly2003.jpg). Service Representative at local auto parts chain commented on how many cases he has seen related to this Dex-Cool issue. We do not believe condition will ever clear up, no matter how many flushings!
*November 2003,she was a nice looking truck and will be missed.11-24-03

Early 2002, is where it all began. I created this in hopes of reaching out to more owners and further my investigation, which has had a great response from irate owners to lawyers and interested media. Some owners claim to have their vehicle routinely serviced at certified GM dealers and still have the condition. Owners also state that overhauling the cooling system and refilling it with the traditional green anti-freeze will not correct the problem, as I can attest too, it will just need to be flushed again. One owner had their system flushed 8+ times but still have the contamination and others state that their intake manifold gaskets, which are plastic, are warping and deteriorating.

GM is blaming us owners for low coolant levels, improper maintanence and inferior radiator caps. I know where fluids are supposed to be and check it frequently. They recommend we change to Stant cap #10230 or 11230, should that be our responsibility? Contact Texaco/Havoline (http://www.texaco.com/shared/utility/docs/cu_nojs.html) and inquire as to what they found out, on the GM assembly line, as to why this is happening. Don't think for a minute you are alone. Dex-Cool problems are Nationwide. Many repair shops and instant oil change facilities are familiar with the issues surrounding Dex-Cool (DEATH-COOL).

We must band together on this mission! One owner residing in California and myself have collected information from Dex-Cool victims in AL,AZ,CA,CO,CT,DE,FL,GA,CAN,IL,IN,IA,KS,KY,LA,ME,M D,MA,MI,MN,MS,MO,MT,ND,NE,NH,NM,NV,NJ,NY,NC,OH,
OK,OR,PA,SC,TN,TX,UT,VA,WA,WV & WI. Complaints have been filed with the NHTSA and other complaint agencies. State Attorney Generals (http://www.naag.org/), Senators (http://www.senate.gov/senators/senator_by_state.cfm) and Representatives (http://www.house.gov/writerep/) have been notified, but they need to hear from you too! GM is working against us, the US citizens. Times are tough enough now with a weakening job market and GM's lack of proper research on this issue isn't making things any better. Your vehicle breaks down because of a manufacturing defect, loose a day of work and possibly pay, then have to pay GM for repairs they should be responsible for. Some transmission specialists have stated that an overheating engine could result in transmission failure eventually. Intake manifold gaskets are thought to be effected also.If you are dealing with this issue now, please retain any parts removed from your vehicle or if you have retained these items, let us know, investigating Attorneys (http://www.stklaw.com/) are looking for additional evidence! Do your part in turning the tables on GM, notify the media (local / national) Together we can move towards getting GM to agree upon a settlement and correct the problem or file a Class Action Suit against them (punitive damages? - lies, cover-ups, etc,) GM knows full well of the problem but for some unknown reason will not offer assistance to 'at one time' loyal customers.

The more complaints against General Motors for the same problem the better.Complain and reference this web page wherever you can. General Motors is not ripping off one or two of us, they are ripping us ALL off. Only with the cooperation of victimized owners can we expect any kind of recovery.If you have dealt with this problem, please submit your information <HERE (http://www.modexcool.com/)>.

this might be an easy fix?
i just got 2 from jc.whitney 23.00 shipped they are for a 93 camaro
they should work with no problems on S10s. but remember the zinc diode does fade away and has to be replaced in time.


http://shop.com.edgesuite.net/ccimg.shop.com/210000/210900/210963/products/37101334.jpg
SACRIFICIAL ANODE RADIATOR CAP-18LB
Sacrificial Anode Radiator Caps. This "Rad Cap" uses the world's latest technology in the cap sealing components. The "Rad Cap's" significant difference is the "Anode" and spring mounting system attached to the bottom of the cap. Sacrificial anode technology will extend the life of all the aluminum components of your engine; including heads, intake manifolds, water pumps, etc. An effective way to stop engine and cooling system damage from electrolytic activity. May also lower the operating temperature of their engine under heavy loads.

mxm
06-18-07, 12:50 PM
*October 2001 at 85,000 , we began hearing a gurgling sound in the heater core area of the dash (http://www.geocities.com/b_gillie/Damage_receipt_3.jpg) as if air was bubbling through the system. We were told several times by the dealer that it was a typical sound, even though we had never heard it once before having the service performed.


uhhhhhhhhh, my bravada is doing that...not all the time, but atleast a couple times...and also i had to buy 2 rad caps in the past month because of leaking from that area...found a lil bit of sludge....what do i do?

blacks10
06-18-07, 01:32 PM
it's probibly the heater core that's what it sounds like, mine did. i have had this problem at least six times since 1996 and until a few day's ago i could not figure out what was causing it. but now i know, DEX-cool and Electrolysis. after you change your heater core get a new SACRIFICIAL ANODE RADIATOR CAP. i have my trucks grounded to the max, engine, trans, radiator, heater core. and i haven't had any more problems yet. yesterday i found the anode cap's and ill soon be putting them on for any Extra protection they might give. people are talking good about them, and compared to the money I've put into my trucks $11.50 is cheep.

T Man
06-18-07, 01:39 PM
Blah blah blah, we get it you dont like dexcool. Please keep it in the same thread. We dont need 1000 threads all talking about how bad dexcool is

FYI it is stor Y

mxm
06-18-07, 01:43 PM
a heater core? yea...uhm. i searched the forum for the heater core, and i found this post by sparky on how to replace the heater core :
http://s10planet.com/forum/showpost.php?p=72379&postcount=4

uhhhh, holy sh*t.....how much does a heater core cost? and how much would a mechanic charge....i dont think with my limited abilities as a mechanic that i could do it...

T Man
06-18-07, 01:46 PM
heater cores are around 50 and at my shop i believe it has an 8.5hr labor rate. 65 bucks an hour.....you do the math

Mikz86TA
06-18-07, 01:48 PM
If youve never changed out a heater core B4, this isnt going to be the best 'first one' that you could do. Labor and time involved are pricey by a mechanic and for good reasons. Since Ive yet to need to attempt it, I will not go into details. Ive done heater cores B4 on other makes/models. I know how. And from that, plus the gathered knowledge of others experience on the s-series, I know Im not looking 4ward to this one.

T Man
06-18-07, 01:49 PM
there are quicker ways to do it...........but I cant give my secrets away. Id loose money

blacks10
06-18-07, 01:50 PM
I have no problem with it now. i just want people to know what to do. and from the 60 people who Emailed me in the last 24 hours, they don't think it's all Blah Blah Blah.

mxm
06-18-07, 01:51 PM
ok, so 50$ + (35$/hr labor * 8.5 hours) = $350....
now multiply the $50 heater core by my mechanic ability (x) :
$50 * x = pay someone else

now seriously:
i've taken apart my dash before...atleast 90% of it, but this sounds like it is a huge job, and i probably wouldnt have the time to do it for another month because then i'll be living in a house, not an apartment complex w/assholes as supers....could i just disconnect the heater as it is summertime and do it when i have the time/money? or is there anyone out there that has done this and can simplify this at all? by that i mean just seriously reassure me that it is something an average person can do...i want to learn and i need to stop scaring myself off by saying its too much for me...

blacks10
06-18-07, 02:06 PM
I just bought a AC Delco Heater core off EBay 68.00 shipped, Auto Zone & Advance Want 127.00 for a cheap made in Mexico unit, Advance Item #394195 PN# 18820083. 2002 blazer. check it out your self.

blacks10
06-18-07, 02:17 PM
It's Easy No Problem, 550.00 from any dealer!!!. just kidding

87wildside
06-18-07, 03:27 PM
So you have dealership problems, not GM problems. GM didn't service your vehicle. SUE the DEALER! GM doesnt own any dealerships.

The problems came from improper maintenance. That lies on you and the dealer.

blacks10
06-18-07, 03:59 PM
I had problems from the dealer (Chevrolet 73) all the way to the top GM brass. and if they were not wrong why did GM and the dealer pay me?, and i can assure you, I my self take care of all my toys. hell ive had my Harley since i bought it new in 1984, and she still looks Good and runs fine after 23 years. now that's Maintenance. most people on this site weren't even born when i got it. The original story from this post was found on the net, i just found it and posted it for people to check out. To be vary honest, i fix my trucks until the motors blow then swap out to 350's. I've Ben doing it since 1982. my old man and gene Winfield built my first one way back when, my old man still works for him to this day building custom car's and truck's, i fly out and help with a project Every now and again. and as for me i retired from a nascar team a few years ago and now just sit back and chill with my son, and work on s10's of course. Right now i don't have anymore problems with GM or the Dealer, I GOT PAID!!!.

Everfalling
06-20-07, 10:39 AM
ok, so 50$ + (35$/hr labor * 8.5 hours) = $350....
now multiply the $50 heater core by my mechanic ability (x) :
$50 * x = pay someone else

now seriously:
i've taken apart my dash before...atleast 90% of it, but this sounds like it is a huge job, and i probably wouldnt have the time to do it for another month because then i'll be living in a house, not an apartment complex w/assholes as supers....could i just disconnect the heater as it is summertime and do it when i have the time/money? or is there anyone out there that has done this and can simplify this at all? by that i mean just seriously reassure me that it is something an average person can do...i want to learn and i need to stop scaring myself off by saying its too much for me...

ps...if you bring a case since I see you are over 21 I'll even help you get rid of that too

bring it to my shop on a sat night and we'll do it for ya for free on sunday as long as you have the parts
I'll even let you watch so you can do it next time by yourself